Hi Greg,
Good to read that you liked Nanda's answer, please mark the question as answered. Otherwise other users like myself think it has not been answered.
As to your performance issues, maybe you could create a new thread for those. Important things we would need to know is, what the symptoms are (high memory usage, out of memory exceptions, high cpu usage, network saturation, slow user interface...). If you witness high memory or CPU usage, how much RAM Do you have, what are your JVM parameters. What other applications are running in the NetWeaver instance?
How many process servers do you have, how many of them are platform process servers ?
Do you have triggers?
Regards,
HP