so its working for the manager now? Can you check if there are chiefs, aftere activating did you invalidate cache in transaction SMICM please click on Goto menu -> HTTP Plug-In -> Server Cache -> Invalidate Globally) and also typically this issue is due to missing checkbox property 'Activate Hierarchy Visualization' on next IMG activity, I see this activated. check the report WDG_MAINTAIN_UR_MIMES and ensure that you take a HTTP trace if this still doesn't work
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