Hello
I'm having some problems synchronizing the mail in my Lotus Notes inbox to SAP C4C system. The thing is that when I want to reference an e-mail with an account and opportunity the app don't allow me to choose an opportunity, the only option that appears is to reference it only with an account. The process that I follow to synch mails to SAP C4C is make a right click in the mail that I want to synch, choose the option "Add mail to Sap C4C" and then reference it to an account and opportunity, but lately the option to reference it to an opoortunity is failing. I checked my productive tenant in the accounts that I referenced some mails of my Lotus Notes and there are correctly uploaded, but as I said, the option to link the mail to an opportunity is not working. Please let me know how I can solve this issue.
Thank very much!
Regards.