Hi Adele,
I would suggest to look into the OII logfiles on CC side and to ICI logfiles on CRM side because this is the connection between CRM and CC.
Or does this happen in CDT-only, too?
BR,
Thomas
Hi Adele,
I would suggest to look into the OII logfiles on CC side and to ICI logfiles on CRM side because this is the connection between CRM and CC.
Or does this happen in CDT-only, too?
BR,
Thomas