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Adobe Interactive forms are not editable following an EHP6 upgrade, how do we correct this?

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Good day,

 

We are currently going through an upgrade to EHP6. We have set up a test parallel environment that was copied from prod and applied EHP6 for a compare.

During our initial tests, we have found that Adobe interactive forms are not loading properly following the upgrade. 11 out of the 13 interactive forms currently implemented in the portal are no longer editable. When you go to select a value from the drop-downs or input a value in the field the fields remain blank. This is a high priority as all users perform their PA actions via MSS and through workflow approvals using Abode interactive forms.

 

Does anyone have any ideas of how to fix this issue or have come across this issue before?

 

Thanks in advance,

 

Christine


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